Your data
Delete my data
You are in control. Here is how to remove your information.
In the app
Open Profile → Privacy → Delete my data. This removes everything stored on your phone, and your account and synced data if you have one.
Without the app
If you cannot access the app, email support@diabuddy.usmanlive.com from the address on your account with the subject "Delete my data". We will confirm and delete your account and associated data within [30] days.
What gets deleted
- Your account and sign-in details
- Synced entries (glucose, insulin, meals, mood, notes, photos)
- Caregiver connections
Short-lived backups are removed on their normal schedule. Data you exported yourself is not affected.
Tip: export a PDF or CSV of your logbook first if you want to keep a copy.